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Cuyahoga County COVID-19 Vaccine Information Line

Beginning Monday, January 25 Cuyahoga County residents can call United Way’s 211 HelpLink to access information about the COVID-19 vaccine, including eligibility details and places to obtain inoculations.

Residents can access vaccination information by dialing 2-1-1 on weekdays between 8 a.m. and 4 p.m.

“We know that people are eager to get vaccinated and that the rollout of the vaccine has been confusing for many,” said Cuyahoga County Executive Armond Budish in a Friday news release. “We are supporting this centralized and familiar phone number so people can get answers to their questions, such as ‘Am I eligible?’ ‘When can I get vaccinated?’ ‘Where do I sign up?’ and other concerns.”

The hotline is intended to help seniors and other eligible people who may have difficulty finding vaccination locations online, Budish said. Under Ohio’s vaccination plan, people must call around to the 90 or so providers in Cuyahoga County to try to find available vaccines.

The hotline will be staffed by 15 temporary workers, funded by Cuyahoga County, who will link callers to doctors as well as hospital systems, health clinics, pharmacies and other locations offering the vaccine.

Pharmacies and other vaccination locations will be recommended based on a caller’s location.

Callers also could be directed to the Cuyahoga County Board of Health or the Cleveland Department of Public Health to get on vaccination waiting lists.

Vaccination information also can be found online at: https://cuyahogacounty.us/vax or https://www.ccbh.net/covid-19-phase-1b-provider-list/

This week was the first that Ohioans 80 and older were eligible to receive the vaccine. Next week, Ohioans 75 and older will be eligible. A recent update on Ohio’s vaccine rollout plan can be found here. A list of providers in Northeast Ohio can be found here.

The above article appeared on Cleveland.com on 1/22/21 and was written by Courtney Astolfi.