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Frequently Asked Questions

What is 211?

English is not my first language. Can I still call 211?

Are there other programs available for specific issues?

What can I expect when I contact 211?

How is 211 different from 911 or 988?

Is there a charge for calling 211?

What if dialing 211 does not work from my landline or cell, or I'm using a rotary phone?

What type of referrals can 211 provide?

Does United Way 211 verify the agencies they refer callers to?

How do I get my agency listed in the database?