United Way 2-1-1 is a program that thrives as a community asset because of our history of strong partnerships. Organizations turn to 2-1-1 as a trusted partner to help them accomplish their goal of assessing and connecting people to community resources in the most efficient and effective way. See our list of current partners.

Interested in becoming a partner?

2-1-1 is a single, easy-to-remember 24-hour phone number 

We provide a convenient, memorable, professionally staffed entry point for initiatives including March into Kindergarten (Starting Point), Free Tax Preparation (Enterprise Partners), The Fatherhood Initiative and the MedRefer Program (County HHS). We also provides support  for national initiatives like the Centers for Disease Control and Prevention (CDC)'s Flu on Call project and the Walmart-sponsored My Free Taxes program.

2-1-1 is a rich source of data 

We routinely share information about community needs and service gaps so health, government and social service agencies may analyze local trends. Our data is used by the Center for Community Solutions, The U.S. Census Bureau, Cleveland State University and Case Western Reserve University, among others. Last year, 2-1-1 contributed data to the 2nd place winner in Cleveland's first Medical Hackathon (HealthDataMatters.org).

2-1-1 engages with the community

We are a dynamic, versatile team looking to provide help where we are needed. Recently, we've gone into the field at Ohio Means Jobs and MetroHealth Medical Center to help clients and patients navigate social services, serving as a neutral source of information and advocacy. (Read more about our MetroHealth Project on CrainsCleveland.com.)

Got an idea for a 2-1-1 partnership? We'd love to hear from you. Email our Director to get the conversation started.